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Thread: Problems integrating JIRA

  1. #1

    Default Problems integrating JIRA

    So I"ve started a free trial of JIRA in order to test the integration with sencha test but somehow sencha can not connect to JIRA.
    JIRA is currently cloud-hosted as you can see from the host URL.
    I filled out the form the following way:

    Use OS keychain?: Y (?)
    Protocol: HTTPS
    Host: theNameIChose.atlassian.net
    Port: 443 (?)
    Jira API Version: 2 (?)
    Username: myusername
    Password: mypassword

    After the integration failed for a few times I tried logging in via the browser using the exact same credentials and it worked out perfectly fine.

    Does anyone know what could be the problem here?



  2. #2

    Default

    So the people at JIRA are suggesting that the cloud-hosted version might be the problem. I"ll follow up on this once I've tested it with the server version

  3. #3
    Sencha - Sales Team daniel.gallo's Avatar
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    Default

    Your settings look correct, provided you entered your email and password correctly.

    Maybe something has changed on the JIRA side - I just tried and can't login via Sencha Test either, when pointing to a ".jira.com" cloud host. It worked previously for me.

    I'll log an issue for it to be investigated in Sencha Test. If their API has changed, Sencha Test will need to be updated to support it.
    Daniel Gallo
    Senior Solutions Architect
    Sencha Inc.

  4. #4

    Default

    Are there any updates on this?

    I've tried to connect using our own server-hosted JIRA (version 4.2.4) but that does not seem to work either..

  5. #5
    Sencha - Sales Team daniel.gallo's Avatar
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    Default

    I am also unable to connect to a Jira instance. An issue has been opened for this (issue id ORION-2580). We will update this thread once we have a solution.
    Daniel Gallo
    Senior Solutions Architect
    Sencha Inc.

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