Sencha Inc. | HTML5 Apps

Sencha’s Premium Maintenance & Support ensures your team will stay up to date.

Wide range of options

With our Premium Maintenance & Support subscription, whether you need help resolving issues with your app, or access to our nightly builds that contain critical fixes to the frameworks, we’ve got you covered. From support to professional services and training, with access to our knowledgeable and enthusiastic Sencha engineers, we can help you tackle any problem. And you can always connect to the Sencha community for solving issues and sharing knowledge via our forums.

Get help from peers and assist others through Sencha community resources:

Sencha Premium Maintenance & Support Subscriptions

How to Use Support

Free Upgrade to Next Major Release

You get the rights to all major and minor versions for one year, including free upgrades to the next major release within 12 months.

Early Access to Custom Bug Fixes

You can get temporary fixes until a reported bug is patched in production.

Premium Forum Access

You gain access to the Sencha Premium Forums.

Access to Nightly Development Builds

You can test bug fixes, preview new features, and see every code check-in through direct access to nightly development builds via the support portal.

Access to Online Ticketing System

You get access to the online ticketing system for critical technical support.

Remote Troubleshooting

The quickest way to receive valuable assistance from Sencha product experts.

Sencha Training

For all of our products we offer comprehensive training with the flexibility to meet the needs of both beginners and experienced developers. Build curriculum to match your team by choosing from our standard course list, or with custom training.

See Training Courses

Sencha Professional Services

Our team has years of experience applying best practices in software architecture and development for mobile and rich Internet apps. We can help you to meet your business objectives faster, with better user experience, and lower risk.

Contact us to inquire about Services