Do I need to renew my license every year?

No, licenses are perpetual. You only need to buy a license once for that Major version Number. However, if you purchase a support subscription, you should renew the subscription on an annual basis, if you want to continue with support and maintenance service.


When I buy Sencha Touch Bundle, do I have the rights to use Sencha Architect and/or the Sencha Eclipse Plugin with Sencha Ext JS?

Yes, but commercial rights are limited to Sencha Touch. If you want to use Architect with both Sencha Ext JS and Sencha Touch, then you must purchase Sencha Complete or the appropriate Sencha Ext JS license(s). The Sencha Eclipse Plugin for Sencha Ext JS is only available in Sencha Complete.


How do I get a quote to renew my support subscription?

Simply email renewals@sencha.com and we’d be happy to provide a quote.


When should I use a commercial license?

If you’re going to build a commercial application with Sencha products, you must write your application code under the commercial license from the beginning of the application development process.


Can multiple developer identities use different parts of the Sencha Touch bundle?

No. For example, a 1 Developer Pack Sencha Touch bundle can be used by only one unique developer.


Can multiple developer identities use different parts of the Sencha Complete bundle?

No. For example, a 1 Developer Pack Sencha Complete bundle can be used by only one unique developer.


Can I start my development with a GPLv3 version and then buy a commercial license before I want to release my application?

No, the terms of our commercial license do not allow this. You must choose which license you wish to use (commercial or GPLv3) at the beginning of your development lifecycle.


I purchased Sencha Complete and I am trying to activate Architect. Where do I find the license key?

You should have received the activation code in the email you provided when you purchased Sencha Complete. If not (or if you lost it), please write an email to licensing@sencha.com to obtain the code.


What devices are considered as Embedded Devices?

Embedded Devices include TV’s and devices in cars, refrigerators, cameras, and other specific purpose products (see license). Embedded Devices do not include PCs, laptops, smartphones, tablets, or other general purpose devices. Embedded Devices prohibitions also do not cover display in a general purpose web browser, regardless of the device. Please review the Tools commercial license agreement for more info on Embedded Devices.


When do I need a commercial OEM license?

If you are creating your own software developer kit (SDK), web application builder or website builder based on Sencha Ext JS, Sencha GXT, or Sencha Touch, then you need an OEM agreement with Sencha. Please read the license agreement under the Prohibited Use for more information on when an OEM is needed since use cases vary widely, commercial OEM licenses are customized per customer. Contact us to learn more about this option. Full license details are available in our Legal section.